Jess Jarmo is a career coach and resume writer with over 18 years of recruitment experience, an undergraduate degree in Education, and an MBA in Human Resources. Her hiring background gives her direct insight into why resumes get rejected and what makes hiring managers stop and read. Jess is also neurodivergent (dyslexia, anxiety, ADHD) and parents three neurodivergent children, shaping a uniquely informed, empathetic approach to career development.

The first consultation is a conversational session covering your career history, goals, and target roles, including any challenges like a career transition, employment gap, or trouble articulating your experience. The intake is flexible and low-pressure, especially for neurodivergent clients. You don't need a polished resume or organized work history beforehand; building that structure is exactly what the consultation is for.

The process typically takes one to two weeks from consultation to final delivery. Timing depends on the complexity of your career history, the number of documents needed, and how much strategic repositioning is required. If you have an application deadline, mention it at the start and the timeline will be adjusted without compromising document quality.

Yes, every resume is structured to perform well in applicant tracking systems (ATS). This includes clean, parsable formatting, role-relevant keywords matching how recruiters actually search, and avoiding tables, text boxes, and graphics that cause ATS systems to misread content. Because Jess has a direct recruitment background, this optimization reflects real hiring practice rather than generic SEO tactics.

LinkedIn optimization involves rewriting your headline, About section, and experience entries so they align with your career direction and match how recruiter search algorithms find candidates. The goal is a profile that tells a consistent story reinforcing your resume, plus guidance on visuals and engagement strategy. This helps recruiters discover you proactively, not just after you apply.

AI tools can clean up language and structure, but only work with what you give them; they can't judge which accomplishments matter most for your target role or how to reposition a career pivot convincingly. Jess Jarmo adds 18 years of recruitment judgment, knowing exactly what makes hiring managers skeptical versus what makes them pick up the phone. That human strategic layer makes a resume genuinely competitive, not just polished.

Every service includes a round of revisions at no extra cost. After reviewing your draft, you share specific feedback on what's working and what needs adjusting, and the document is refined accordingly. Because the intake process captures your voice and goals upfront, revisions are usually focused improvements rather than full rewrites. The work isn't considered finished until you feel confident submitting it.

Choose based on your situation: if you're applying but getting no responses, prioritize your resume. If recruiters view your LinkedIn but don't reach out, prioritize profile optimization. If you're starting a full job search or making a major career change, the complete package works best since everything is built with aligned messaging. The free exploratory call helps confirm the right fit for your specific situation.

No, everything is handled remotely. Your consultation, draft reviews, and feedback exchanges all happen online, with no in-person meetings required at any point in the process.